If you need to make your telephone sales sizzle, this course is for you particularly if you are new to selling or just need a refresher

In addition to Top Sales Tips, you will learn the essential principles of telephone sales through an understanding of the 10 Key Selling Skills:

Making Cold Calls
Getting through to the right person
Getting off to a great start
Speaking and listening for persuasive communication
The Yes Set
Effective Record Keeping
Dealing with Objections
Gaining the customer’s Attention and Interest
Turning Interest into Desire and Action
Closing the Sale

With over 25 years direct sales, management and entrepreneurial experience, our presenter Mike Houlihan founded Health Courses & Careers Update in 1996. The company has now trained over 12,000 people across a wide range of organizations. Mike has spoken at national events and has talked about our work on the BBC. Mike is trained in NLP techniques and is also a qualified Hypnotherapist and a member of the National Council of Psychotherapists.

Recent comments from delegates on our sales courses:

Mike was great, very knowledgeable, approachable & made the training fun. Sales Representative
The course was very good and I will be taking away a lot of additional information to use within my working day. Business Development Manager

It was a very thorough course. Very informative. Thankyou Business Development Executive

Great presentation, learnt a lot, will help in future. Plant Manager

Good fun course Senior Sales Advisor
Very beneficial Recruitment Consultant
Good course, I think it will help develop my selling skills and I will certainly be putting it in to action Insurance Broker

The flow & timing of course was good in each section of the course. Sales Director

My second time at this event. I found it very useful. Thank you Advisor
Really good, good to train with Mike not boring…interesting Thank you Market Officer